Terms of Use

1. Acceptance of Terms

These Terms of Use ("Terms") constitute a binding legal agreement between you ("User," "you," or "your") and KapsulAI ("Company," "we," "us," or "our") governing your access to and use of the KapsulAI mobile application, website, and related services (collectively, the "Service").

By accessing or using the Service in any manner, including downloading the App, creating an account, or simply browsing the App, you represent that:

• You have read, understood, and agree to be bound by these Terms;
• You are of legal age to form a binding contract in your jurisdiction;
• You have the legal capacity and authority to enter into this agreement.

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. In the event of conflict between these Terms and the Privacy Policy regarding data processing matters, the Privacy Policy shall prevail.

We reserve the right to update or modify these Terms at any time. Continued use of the Service following notice of such changes constitutes your acceptance of the revised Terms.

2. Description of Service

KapsulAI is a digital health informational application built on Turkey-specific SGK (Social Security Institution) drug intelligence. The Service provides:

• Drug–Drug Interaction (DDI) Analysis: Automated checking of whether two or more medications are safe to take together, based on recognized pharmacological interaction data.
• Drug–Food Interaction Warnings: Alerts about foods or beverages that may interact with your medications.
• Dosage Timing Reminders: Configurable notifications to help users adhere to their medication schedules.
• Medication Tracker: A personal digital log of medications, dosages, and schedules.
• Health Profile Management: Optional storage of chronic conditions, BMI metrics, and allergy information to personalize risk analysis.
• Supplement Recommendations: Informational suggestions for vitamins and supplements based on profile data.
• Duty Pharmacy Finder: Real-time location of nearest open or on-duty pharmacies.
• Pill Recognition: Camera-based drug identification feature.

All features are provided for informational and educational purposes only. The Service does not provide clinical care, prescribe medications, or offer individualized medical advice. See Section 3 for our full medical disclaimer.

We reserve the right to modify, add, or remove features of the Service at any time without prior notice. We will make reasonable efforts to communicate material changes that affect core functionality.

3. No Medical Advice Disclaimer

The following disclaimers apply in their entirety to all information, content, drug interaction results, alerts, and other outputs generated by the Service:

• The Service is provided for general informational and educational purposes only and does not constitute the practice of medicine, nursing, pharmacy, or any other health-related profession.
• Nothing in the Service is intended to be, nor should it be interpreted as, a diagnosis, medical advice, treatment recommendation, or professional opinion.
• KapsulAI does not replace, and should not be used as a substitute for, the advice of a licensed physician, pharmacist, or other qualified healthcare professional.
• Drug interaction data is based on reference databases and general pharmacological knowledge. Individual patient factors, medical history, and clinical context — which only a qualified professional can assess — may significantly alter risk.
• KapsulAI is not approved or cleared by any regulatory authority (including TİTCK, FDA, or EMA) as a diagnostic or therapeutic medical device.
• Do not alter, start, or stop any medication or treatment based solely on information provided by the Service without consulting your healthcare provider.
• In case of a medical emergency, call 112 (Turkey) or your local emergency number immediately. Do not use KapsulAI in emergency situations.

KapsulAI expressly disclaims all responsibility for any adverse outcomes, harm, or consequences arising from reliance on the Service in lieu of professional medical guidance.

4. Eligibility

To use KapsulAI, you must meet the following eligibility requirements:

• You must be at least 18 years of age. If you are between 13 and 17 years of age, you may only use the Service with the verifiable consent and ongoing supervision of a parent or legal guardian.
• You must not be prohibited from using the Service under the laws of the Republic of Turkey or the laws of your jurisdiction.
• You must not have been previously suspended or banned from the Service for violation of these Terms.
• If you are accessing the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

We do not knowingly permit individuals under the age of 13 to create accounts or use the Service. If we discover that an account has been created by a person under 13, we will terminate that account immediately and delete all associated data.

5. Account Registration and Security

Certain features of the Service require you to register for an account. When you register, you agree to:

• Provide accurate, current, and complete information;
• Maintain and promptly update your account information to keep it accurate;
• Keep your password confidential and not share it with any third party;
• Notify us immediately at security@kapsulai.com.tr if you suspect unauthorized access to your account;
• Accept responsibility for all activity that occurs under your account.

You may not create more than one personal account. You may not create an account using a false identity or on behalf of someone else without their explicit authorization.

We reserve the right to suspend or terminate accounts that we reasonably believe contain false or misleading information, or that are being used in violation of these Terms.

6. User Responsibilities and Prohibited Conduct

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service for any purpose other than personal, non-commercial use;
• Submit false, misleading, or inaccurate health or personal information into the Service;
• Use the Service to diagnose, treat, or manage a medical condition without appropriate professional consultation;
• Attempt to reverse-engineer, decompile, disassemble, or derive the source code of the App or its underlying drug database;
• Scrape, harvest, or extract data from the Service through automated means;
• Use the Service to develop a competing product or service;
• Circumvent, disable, or otherwise interfere with security-related features of the Service;
• Upload or transmit any virus, malicious code, or disruptive software;
• Attempt to gain unauthorized access to any part of the Service, server, or connected network;
• Use the Service in any manner that could damage, disable, overburden, or impair its functionality;
• Violate any applicable local, national, or international law or regulation in connection with your use of the Service.

7. Intellectual Property Rights

7.1 Ownership

The Service, including the App, its underlying software, code, design, user interface, text, graphics, images, audio, and all content, as well as KapsulAI's proprietary SGK-based drug interaction dataset and methodology, are owned by KapsulAI or its licensors and are protected by Turkish and international intellectual property laws, including copyright, trademark, and trade secret law.

7.2 Limited License to You

Subject to your compliance with these Terms, KapsulAI grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download and install the App on a mobile device you own or control, and to use the Service solely for your personal, non-commercial purposes.

This license does not include the right to:

• Sell, redistribute, or sublicense the App or its content;
• Copy or create derivative works based on the App;
• Use KapsulAI's name, logo, or trademarks without prior written permission;
• Remove or alter any copyright, trademark, or other proprietary notices in the App.

7.3 User-Generated Content

Health data and medication information you enter into the App remain your data. You grant KapsulAI a limited, non-exclusive license to process this data solely for the purpose of providing the Service to you. This license is described in detail in our Privacy Policy.

7.4 Feedback

If you provide us with suggestions, ideas, or feedback about the Service ("Feedback"), you grant KapsulAI a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, and incorporate such Feedback into our products and services without obligation or compensation to you.

8. Subscription, Billing, and Payments

8.1 Free and Premium Tiers

KapsulAI offers both a free tier with limited features and a Premium subscription with full access to all features. Free tier users may be subject to feature limitations or usage caps as described in the App.

8.2 App Store Billing

All purchases, subscriptions, and in-app transactions are processed exclusively through the Apple App Store or Google Play Store. KapsulAI does not directly collect or store your payment card information. All billing and payment terms are governed by your agreement with Apple or Google, respectively, and are subject to their policies.

8.3 Subscription Terms

• Recurring Subscriptions: KapsulAI Premium subscriptions are billed on a recurring basis (monthly or annual) and auto-renew unless canceled at least 24 hours before the end of the current billing period.
• Free Trials: Free trial periods, where offered, automatically convert to paid subscriptions unless canceled before trial expiration.
• Price Changes: We will notify you of any changes to subscription pricing with reasonable advance notice. Your continued subscription following the effective date of a price change constitutes acceptance.

8.4 Cancellation and Refunds

You may cancel your subscription at any time through your App Store or Google Play account settings. Upon cancellation, you retain access to Premium features until the end of the current billing period. No partial refunds are provided for unused subscription time, except as required by applicable law or as determined by Apple/Google's refund policies.

For refund requests, please contact Apple Support or Google Play Support directly, as all payment transactions are processed by those platforms.

9. Limitation of Liability

To the fullest extent permitted by applicable law:

• KapsulAI shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to your use of or inability to use the Service, even if KapsulAI has been advised of the possibility of such damages.
• KapsulAI shall not be liable for any damages arising from reliance on drug interaction alerts, health information, or any other content provided by the Service, whether accurate or inaccurate.
• KapsulAI's total aggregate liability to you for all claims arising out of or relating to the Service shall not exceed the greater of: (a) the total fees you have paid to KapsulAI in the twelve (12) months immediately preceding the event giving rise to liability; or (b) Turkish Lira 100 (₺100).
• The limitations above apply to all causes of action, including breach of contract, tort (including negligence), strict liability, and any other legal or equitable theory.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for incidental or consequential damages, so some of the above limitations may not apply to you.

10. Disclaimers and Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SAFEDOSE DISCLAIMS ALL WARRANTIES INCLUDING, WITHOUT LIMITATION:

• Any implied warranty of merchantability, fitness for a particular purpose, title, or non-infringement;
• Any warranty that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components;
• Any warranty regarding the accuracy, completeness, reliability, or timeliness of any drug interaction data, health alerts, or other content in the Service;
• Any warranty that defects or errors in the Service will be corrected;
• Any warranty that the Service is suitable for clinical, diagnostic, or therapeutic use.

Drug interaction data in KapsulAI is sourced from TİTCK-approved drug summaries, SGK databases, and internationally recognized pharmacological references. However, such data is inherently subject to change as new clinical information becomes available, and KapsulAI does not guarantee that its database reflects the most current state of pharmacological knowledge at any given time.

11. Indemnification

You agree to indemnify, defend, and hold harmless KapsulAI, its officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms;
• Your use or misuse of the Service;
• Your violation of any third-party rights, including intellectual property or privacy rights;
• Any inaccurate health or personal information you submit to the Service;
• Any medical or health decisions you make based on information provided by the Service;
• Your violation of any applicable law or regulation.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

12. Termination and Account Suspension

12.1 Termination by You

You may terminate your account and stop using the Service at any time by deleting your account through Settings → Account → Delete My Account. Termination does not entitle you to any refund of prepaid subscription fees, except as required by applicable law.

12.2 Termination or Suspension by KapsulAI

KapsulAI reserves the right to suspend or terminate your access to the Service immediately, without prior notice or liability, for any of the following reasons:

• Material violation of these Terms;
• Conduct that we believe poses a risk to the security, integrity, or reputation of the Service or other users;
• Non-payment of applicable subscription fees;
• Fraudulent or abusive use of the Service;
• Court order or regulatory requirement;
• Prolonged inactivity (we will provide reasonable advance notice in such cases).

12.3 Effect of Termination

Upon termination: (a) your right to use the Service immediately ceases; (b) your personal data will be deleted in accordance with our Privacy Policy; (c) provisions of these Terms that by their nature should survive termination shall remain in effect, including Sections 7 (Intellectual Property), 9 (Limitation of Liability), 10 (Disclaimers), 11 (Indemnification), and 13 (Governing Law).

13. Governing Law

These Terms and any dispute arising from or relating to them or the Service shall be governed by and construed in accordance with the laws of the Republic of Turkey, without regard to its conflict of law provisions.

For users located in the European Union or other jurisdictions with mandatory consumer protection laws, those applicable mandatory provisions shall supplement and, to the extent of any conflict, prevail over these Terms with respect to consumers' statutory rights.

14. Dispute Resolution

14.1 Good Faith Negotiation

Before initiating any formal legal proceedings, both parties agree to attempt to resolve any dispute informally. You should contact us at legal@kapsulai.com.tr, describing your claim and desired resolution. We will make good-faith efforts to resolve the matter within 30 days.

14.2 Jurisdiction

If informal resolution fails, any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of Istanbul, Turkey.

14.3 Consumer Rights

Nothing in this Section limits any statutory consumer rights you may have under the laws of the Republic of Turkey, including rights under the Consumer Protection Act (Law No. 6502). You may also lodge complaints with the Turkish Consumer Arbitration Committee (Tüketici Hakem Heyeti) for eligible disputes.

14.4 EU Users

If you are an EU consumer, you may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/odr.

15. Apple App Store — Additional Terms (iOS Users)

The following terms apply specifically to users who download KapsulAI from the Apple App Store. This constitutes a custom End User License Agreement (EULA) for the purposes of Apple's App Store agreements.

• Acknowledgement: These Terms are concluded solely between you and KapsulAI, not with Apple, Inc. Apple is not responsible for the App or its content.
• Scope of License: The license granted in Section 7.2 is limited to a non-transferable right to use the App on Apple-branded devices you own or control, as permitted by the App Store Terms of Service.
• Maintenance and Support: KapsulAI, not Apple, is solely responsible for providing maintenance and support for the App. Apple has no obligation to furnish maintenance or support services.
• Warranty: In the event of any failure of the App to conform to applicable warranties, you may notify Apple and Apple may refund the App's purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App.
• Product Liability: KapsulAI, not Apple, is responsible for addressing any product liability claims, regulatory compliance failures, or consumer protection claims relating to the App.
• Intellectual Property Claims: KapsulAI, not Apple, is responsible for investigating, defending, and settling any third-party intellectual property infringement claims relating to the App.
• Legal Compliance: You represent that (i) you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country; and (ii) you are not listed on any U.S. government list of prohibited or restricted parties.
• Third-Party Beneficiary: Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, Apple will have the right to enforce these Terms against you as a third-party beneficiary.
• Contact for Claims: Direct any questions, complaints, or claims regarding the App to KapsulAI at support@kapsulai.com.tr.

16. Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page;
• Send you an email notification to your registered email address;
• Display a prominent in-App notification prompting you to review and accept the updated Terms before continuing to use the Service.

If you do not agree to the modified Terms, you must stop using the Service and may delete your account. Continued use of the Service following the effective date of updated Terms constitutes your acceptance of those Terms.

For changes that materially limit your rights or expand your obligations, we will provide at least 30 days' notice before the change takes effect.

17. General Provisions

17.1 Entire Agreement

These Terms, together with the Privacy Policy and any additional terms or policies incorporated by reference, constitute the entire agreement between you and KapsulAI regarding the Service and supersede all prior agreements, representations, and understandings.

17.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable.

17.3 No Waiver

KapsulAI's failure to exercise or enforce any right under these Terms shall not constitute a waiver of that right. Any waiver must be in writing and signed by an authorized representative of KapsulAI.

17.4 Assignment

You may not assign or transfer these Terms or your rights under them without KapsulAI's prior written consent. KapsulAI may freely assign these Terms, including in connection with a merger, acquisition, or sale of assets, with notice to you.

17.5 No Third-Party Beneficiaries

Except as explicitly stated in Section 15 (Apple), these Terms do not create any third-party beneficiary rights.

17.6 Force Majeure

KapsulAI shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including acts of God, war, terrorism, pandemic, government action, or infrastructure failure.

17.7 Language

These Terms are provided in English, which is the binding and controlling version. Any translations provided are for convenience only and shall not affect the interpretation or enforcement of the English version.

18. Contact Information

For questions or concerns about these Terms, or to exercise any rights described herein, please contact us: